Legal

Privacy & cookie policy.

How we handle your personal data and use cookies on this website, in plain English.

Draft for review · final wording to be confirmed with the business

Who we are

S & B Waste Management & Recycling Limited (“we”, “us”) is an Environment Agency upper-tier waste carrier based in Wolverhampton. We are the data controller for the personal information collected through this website. We are committed to protecting your privacy and handling your data in line with UK GDPR and the Data Protection Act 2018.

Information we collect

When you contact us through the quote or enquiry forms on this site, we collect only what we need to respond:

  • Your name
  • Your phone number and email address
  • The site postcode and the service you are enquiring about
  • Any details you choose to include in your message

The site also uses cookies, which are covered separately below.

How we use your information

We use your information to respond to enquiries, prepare quotes, arrange skip hire and waste collections, manage permits where needed, and meet our legal and regulatory obligations as a licensed waste carrier. We do not sell your data, and we do not use it for unrelated marketing.

Lawful basis

We rely on our legitimate interest in responding to your enquiry and providing the services you ask for. Where a request relates to a contract, we process your data to take steps at your request before entering into it. Non-essential cookies are only set with your consent.

Sharing your information

We only share your information where it is necessary to deliver our service (for example with the relevant local authority when arranging a skip permit) or where we are required to by law. Form submissions are delivered to our office inbox through a reputable email provider acting on our instructions.

How long we keep it

We keep your information only as long as we need it to handle your enquiry and to meet our legal, accounting and regulatory duties as a waste carrier. After that it is securely deleted or anonymised.

Your rights

You have the right to access, correct, or request deletion of your personal data, and to object to or restrict its processing. To exercise any of these rights, contact us using the details below. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

Cookies are small files stored on your device that help the website function and let us understand how it is used. Essential cookies are required for the site to work. Non-essential cookies (for analytics or marketing) are only set with your consent, which you can give or withdraw using the cookie banner.

Contact us

S & B Waste Management & Recycling Limited
26 Purbrook Rd, Monmore Green, Wolverhampton, West Midlands, WV1 2EJ
Tel: 01902 459 667
Email: info@sbwaste.co.uk

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